Shipping & Returns
SHIPPING POLICY
We ship our treasures across Canada with care and a touch of dragon magic! Orders sent within the provinces ship for a flat rate of $10, while orders $150 and over enjoy free shipping (please note that northern province addresses have to be shipped with Canada Post and therefore have a different flat rate).
Orders shipped to Northern Province Addresses, the Yukon, Nunavut, and Northwest Territories ship for a flat rate of $28 and enjoy free shipping for orders over $150. Please note that we do not have exact parameters for what constitutes a northern province address, we trust that customers will use their best judgement when selecting a shipping rate.
Hold My Order Option - Planning to shop upcoming drops? Your first order must select paid shipping and email us at hello@littledragonscloset.ca to request a Hold. We’ll store your items for up to 1 month. Future orders can select the Hold option. You can request shipment anytime, and if your combined total qualifies for free shipping, we’ll manually refund the shipping fee.
Letter mail - Lightweight shipping for 1–2 small items like a pair of leggings, bodysuit, or shirt. Economical option through Canada Post Letter mail. No tracking .
If you’re unsure which shipping option is best, feel free to contact us!
Love your order so much you can't wait for snail mail shipping? Contact us and we'd be happy to find a fast shipping solution for you.
All parcels include tracking so you can follow your items on their journey. We aim to pack and send out orders within 2–4 business days.
RETURN & EXCHANGE POLICY
While we can’t accept returns for sizing, fit, or change of mind, our goal is to make every shopping experience magical and worry-free.
If you feel an item was grossly misdescribed, please contact us within 7 days of delivery with photos — we’ll work with you to find an appropriate solution such as providing a refund, or partial refund, when appropriate.